Privacy Policy for Smita's Arts Pvt. Ltd.
Smita's Arts Pvt. Ltd. respects the privacy of our visitors and customers. This Privacy Policy describes the types of information we collect, how we use it, and how we protect it. By accessing or using our website smitasarts.com, you agree to the terms of this Privacy Policy.
We collect several types of information when you visit or use our website:
Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect your name, email address, shipping address, billing address, and phone number.
Payment Information: We use secure third-party payment processors to handle your payment information. We do not store your full credit card details on our servers.
Website Usage Data: We may collect information about how you use our website, such as the pages you visit, the products you browse, and the time you spend on the site. This information is collected through cookies and web analytics tools.
We use the information we collect to:
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Process your orders and deliver your purchases
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Create and manage your account
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Send you marketing and promotional materials (with your consent)
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Respond to your inquiries and requests
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Improve our website and user experience
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Analyze trends and user behavior
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Comply with legal and regulatory requirements
We may share your information with third-party service providers who help us operate our business, such as:
Payment processors
Shipping companies
Marketing and advertising providers
Website analytics providers
We will only share your information with these third parties to the extent necessary to provide the services we offer. We will not sell or share your information with any third parties for their own marketing purposes without your consent.
You have several choices regarding your information:
You can choose not to provide certain information, but this may limit your ability to use some features of our website.
You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails.
You can manage your cookie preferences through your web browser settings.
Security
We take steps to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on our website.
Unique Hand-Painted Products
Smita’s Arts is committed to providing customers with unique, high-quality, hand-painted products. Each piece is meticulously crafted by skilled artisans, ensuring a distinctive and personalized touch. We pride ourselves on our commitment to preserving traditional Indian art forms while incorporating contemporary designs.
Quality Assurance
We adhere to stringent quality control measures to ensure that every product meets our high standards. Our artisans undergo rigorous training to master their craft. We use premium materials and employ meticulous attention to detail throughout the production process.
Customization
Smita’s Arts offers a range of customization options for our customers. While we offer a diverse collection of pre-designed products, we understand the desire for personalized items. Customers can request specific colors, patterns, or motifs for their desired product, subject to feasibility. We strive to fulfill custom orders while maintaining the integrity of our hand-painted artistry.
Shipping and Order Fulfillment
We aim to process and ship orders within 7 to 10 business days. However, due to the handmade nature of our products, unforeseen delays may occur. We will keep customers informed of any expected delays.
Returns and Exchanges
We offer 7 day return and exchange policy for our products. Items must be returned in their original condition,unworn, and with all tags attached. Shipping charges for returns are the responsibility of the customer, unless the product is defective or damaged upon arrival.
For exchanges, we will ship the replacement product once we receive the returned item.
Refunds will be processed within 10 business days of receiving the returned product.
Order Cancellation
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Orders can be cancelled before shipment for a full refund.
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For cancellations after shipment, customers may be subject to a restocking fee and shipping charges.
Disclaimer
Product colors may vary slightly due to photographic lighting sources or monitor settings. We strive for accuracy in product descriptions and images, but minor discrepancies may occur.
By purchasing from Smita’s Arts, you agree to these terms and conditions.
If you have any questions about this Privacy Policy, please contact us at:
Smita's Arts Pvt. Ltd., F/n 103, Emarat Apartment, New Pataliputra Patna, Bihar 800013.
Email Address: smitasarts@gmail.com, smitaparashar09@gmail.com
Contact Number: +91 9835011171, +91 9955153616